Coming up

What to post on Cyber Monday

Everyone is on their phone, ready to buy. Your only job today is to make buying from you the easiest thing on the screen.

Mon 30 Nov 2026the date 64 days to gofrom today 10 daysthe run-up
Pick your days and we write your own guide. Your first plan is free.
The run-up

Every day between now and then that is worth a post

Not one a day. These are the ones that do a job. What each is for is underneath it.

Fri 20 Nov 10 days before Put the link first Whatever you post this week, drop the way to buy into the very first line, not the last. Online, a step people have to hunt for is a step they simply won't take. Write this one →
Mon 23 Nov 7 days before One thing, one photo, one tap Show a single item, its price, and a link straight to it. Too much choice stalls people; on a small screen, one clear option beats a list of ten. Write this one →
Thu 26 Nov 4 days before Answer the delivery worry first The thing that kills an online order is "will it arrive in time?". Put the last order date and the postage right where the eye lands, before anyone has to ask. Write this one →
Sat 28 Nov 2 days before Make it feel safe A real photo, a real name, a line on how you handle each order. People part with a card far more easily when the shop reads as a person, not a form. Write this one →
Mon 30 Nov The day The day: a link, not a poster Today, post the actual link, plainly, and more than once. A handsome graphic with nothing to tap is a shop window with the door bolted shut. Write this one →
The idea most businesses miss

Don't make them think

Steve Krug's rule for anything online is that every extra step, every moment of "wait, how do I do this?", quietly loses people. On the day the whole country is shopping on a phone, the shop that wins isn't the cleverest one, it's the one where buying takes a single obvious tap. Strip out every step you can.

Steve Krug, usability expert, author of Don't Make Me Think · Don't Make Me Think, Steve Krug

Questions

The questions people ask

I don't have a proper online shop. Is this for me?
If people can pay you online at all, a booking link, a message, a card over the phone, then yes. The link just needs to sit one tap from the post.
How many times can I post the link?
More than once on the day is fine, worded a little differently each time. People scroll past the first one without ever meaning to.
Isn't a nice graphic better than a bare link?
A graphic wins the look; the link wins the order. Forced to choose, choose the one a thumb can actually tap.