What to post for Mothering Sunday
Mothering Sunday isn't about you, it's about the person trying not to let their mum down. Make them the one who got it right.
Every day between now and then that is worth a post
Not one a day. These are the ones that do a job. What each is for is underneath it.
4 days, all free.
The day itself is always one of them.
- One line, no photo: "Something is planned for the 31st."
- Photograph nothing yet. The wait is part of it.
- While you work: which dad would ask for a spooky colour spray for the kids? Note the name.
- The pumpkin in the window before it is carved.
- The kids' cut offer half-written on the board behind you.
- While you work: ask two Saturday dads if they would book the 31st.
- The first kid with the Halloween colour, from behind, with the cape on.
- The chair by the window with the carved pumpkin on the counter.
- While you work: count the Saturday slots left and write the number down.
- Morning: what is still free today, with the opening time in the picture.
- Late afternoon: the last of it, "two chairs left till six".
- While you work: one photo of the busiest moment for next year.
Sell the feeling, not the flowers
Kevin Roberts argues that the brands people genuinely love are built on emotion, not features, a bond of feeling and respect that reason alone can't account for. Mothering Sunday is pure emotion: nobody is comparing stem counts, they're trying to say thank you. So sell the feeling, the face when the flowers arrive, the relief of having got it right, and let the product carry it.
Kevin Roberts, former chief executive of Saatchi & Saatchi and author of Lovemarks · Lovemarks: The Future Beyond Brands, powerHouse Books, 2004
The questions people ask
- It's a florist's day. What if I'm a café or a salon?
- It's a treat-your-mum day right across the board. A Sunday lunch, a held table, a pamper voucher, all sit in the same gift-giving mood.
- American calendars say Mother's Day is in May.
- In the UK it's the fourth Sunday of Lent, often two months earlier. Post the UK date plainly, plenty of people don't realise until they've already missed it.
- How early is too early to start?
- For flowers and tables, three weeks isn't too early. The best slots and the biggest orders go to whoever thinks to ask first.
- Some of my customers find this day painful.
- Many do, a mum they've lost, or none to celebrate. Don't aim every post at everyone. A quiet line such as 'thinking of you, however this day feels' tells people you understand, and it lands far better than one more sell.