What to post for St David's Day
It lands on a Monday, so the fuss is smaller, a simple, sincere nod beats a big push on a working day.
Every day between now and then that is worth a post
Not one a day. These are the ones that do a job. What each is for is underneath it.
4 days, all free.
The day itself is always one of them.
- One line, no photo: "Something is planned for the 31st."
- Photograph nothing yet. The wait is part of it.
- While you work: which dad would ask for a spooky colour spray for the kids? Note the name.
- The pumpkin in the window before it is carved.
- The kids' cut offer half-written on the board behind you.
- While you work: ask two Saturday dads if they would book the 31st.
- The first kid with the Halloween colour, from behind, with the cape on.
- The chair by the window with the carved pumpkin on the counter.
- While you work: count the Saturday slots left and write the number down.
- Morning: what is still free today, with the opening time in the picture.
- Late afternoon: the last of it, "two chairs left till six".
- While you work: one photo of the busiest moment for next year.
Your roots are your brand
David Aaker's work on brand identity holds that the associations people carry about you, where you're from, what you stand for, how long you've been on the street, are among the most valuable and hardest-to-copy things a business owns. For a Welsh business, 'local and proudly Welsh' isn't decoration for one day; it's a lasting asset. St David's Day is the day to put it front and centre.
David Aaker, professor and author on brand equity · Building Strong Brands, Free Press, 1996
The questions people ask
- I'm in Wales but my customers aren't especially patriotic.
- You're not selling patriotism, you're selling belonging, 'we're one of you, on your street'. That works on everyone who lives there.
- Do I need Welsh on everything?
- No. One genuine 'croeso' or 'diolch' is warm; a whole board run through a phone translator is not. A little, done right.
- I'm an English business near the border. Is it for me?
- If you serve Welsh customers, a sincere nod is welcome. If it would feel forced, leave it, forced is worse than quiet.